Showing a Lack of Appreciation

Expressing gratitude is crucial when engaging with a customer. Thanking them for getting in contact with you can and for their business does go a long way. It creates goodwill with the customer and increases the chances of repeat business.  

 Not appreciating their effort to get in touch with you enough can easily convince them that you are disinterested in them as a customer, hence preventing them from contacting you.

Bernard M. Wambugu

I am obsessed with customers and learning what makes them do what they do as individuals and as a group. This obsession has led me to commit to revolutionizing customer experiences and enhancing business efficiency through technology-driven strategies. My focus lies in leveraging AI, advanced CRM tools, and industry expertise to help companies streamline operations, boost customer satisfaction, and drive sustainable growth.

Sustainable growth is the ability of a company to consistently acquire and retain customers through its offering of products and services.

So with a results-focused approach, I partner with businesses that are ready to embrace change and achieve a competitive advantage in dynamic markets to acquire and retain customers.

Let’s connect and explore how we can turn your business vision into a reality with tailored, impactful solutions.

https://sauti.cc
Previous
Previous

Being Rude to a Customer

Next
Next

A Long Response Time