An Ethical & Integrated BPO -
Build your team - 24/7 staff starting at $5/hour.
Pass on the tedious, repetitive, overwhelming tasks to a dedicated and passionate team.
If every day we can work towards one goal - “Make Customers Happy”, loyalty will naturally follow.
Build loyalty & customer trust - become a trusted brand in your industry.
If every day we can work towards one goal - “Make Customers Happy”, loyalty will naturally follow.
Enhance the customer experience - Become Data and Customer-Driven.
Friendly, Passionate and Dedicated Agents
Industry specific trained agents
On-Demand Available agent seats
Multi-Lingual agents
If every day we can work towards one goal - “Make Customers Happy”, loyalty will naturally follow.
These are different times & they call For different Solutions.
If every day we can work towards one goal - “Make Customers Happy”, loyalty will naturally follow.
Learn more about our services.
-
• 24/7 Live and Efficient call and message handling.
• Services delivered in multiple languages on multiple-channels.
• 1st Call Resolution targets.
• Database management processes (including data entry, automation, CRM, tracking, report creation).
• Ticket based issue-management system available to our clients.
• Conduct surveys and related processes to help increase customer satisfaction.
• Appointment setting, event drives and confirmations.
• Communication, Campaign and marketing based activities.
-
• We reduce operational cost.
• We setup, monitor and/or manage most business processes.
• We offer 24/7 answering services delivered in multiple languages and on multiple channels.
• We manage emergencies effectively and efficiently through our well-trained agent team.
• We ensure no hold times, no forwarding to voicemails so as to maximize on your opportunities and reduce frustration with existing clients.
• We offer a friendly service that improves on how your customers feel about your products and services.
• We are effective at handling after-hour calls when our clients are not in the office.
• We help reduce staff workload and focus on core tasks to make the business succeed.
-
• 24/7 Inbound/Outbound call answering services (hotlines)
• Call Scripts, Tracking, Call Recordings, Call Whispering Support
• Database & API setup, integration and monitoring
• Data entry, processing and enrichment (data management)
• Available Multi-channel Options - 24/7 Chat support (Web Chat, WhatsApp, SMS/Text, Social Media Messengers
• Ticket-based issue tracking
• Appointment setting, event drives and attendance confirmations
• Follow Ups (leave no one unattended)
• Surveys (Know how your customers feel about your offering)
• Multi-Language Support - Eliminate language barriers