Services

Quality call center solutions that achieve results.

We exist because the world is driven by sales. We deliver exceptional results because our company culture is vibrant and alive.

We offer the solutions and services to make the most of your contact center dollars.

Quality Contact Solutions serves an array of verticals and offers solutions that apply to each customer, market and industry.

 
TelemarketingWith Telemarketing as a core competency, we understand that there are several factors that contribute to successfully outsourcing part or all of your business

Telemarketing

With Telemarketing as a core competency, we understand that there are several factors that contribute to successfully outsourcing part or all of your business

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Inbound Call CenterWe are experts at helping you create a staffing plan and forecast to ensure your calls are handled with minimum wait time and maximum customer experience.

Inbound Call Center

We are experts at helping you create a staffing plan and forecast to ensure your calls are handled with minimum wait time and maximum customer experience.

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Blended Call CenterAt Quality Contact Solutions, 100% of our workstations have an omni-channel capability. In short, this means that the same workstation can seamlessly handle an inbound call, outbound call, email, text or chat.

Blended Call Center

At Quality Contact Solutions, 100% of our workstations have an omni-channel capability. In short, this means that the same workstation can seamlessly handle an inbound call, outbound call, email, text or chat.

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B2B Outbound MarketingIf you are considering a telemarketing firm for B2B outbound marketing solutions, look no further. Quality Contact Solutions is your premier choice for B2B outbound marketing.

B2B Outbound Marketing

If you are considering a telemarketing firm for B2B outbound marketing solutions, look no further. Quality Contact Solutions is your premier choice for B2B outbound marketing.

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Telemarketing Lead GenerationBy utilizing our business to business lead generation services, your sales team is supplied with a steady stream of qualified leads to help you hit your sales goal.

Telemarketing Lead Generation

By utilizing our business to business lead generation services, your sales team is supplied with a steady stream of qualified leads to help you hit your sales goal.

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Qualified Sales LeadsThe experts at Quality Contact Solutions will help you by generating the highly qualified sales leads that will meet and exceed your expectations.

Qualified Sales Leads

The experts at Quality Contact Solutions will help you by generating the highly qualified sales leads that will meet and exceed your expectations.

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B2C Outbound MarketingUsing outbound marketing has become a cost effective solution for organizations looking to increase sales with the help of outside expertise.

B2C Outbound Marketing

Using outbound marketing has become a cost effective solution for organizations looking to increase sales with the help of outside expertise.

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Shared & Dedicated Inbound Call CenterMost shared programs will use a team of call center agents that are more experienced and have longer tenure with the inbound service agency.

Shared & Dedicated Inbound Call Center

Most shared programs will use a team of call center agents that are more experienced and have longer tenure with the inbound service agency.

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Consulting & Outsourced Telemarketing QAAs call center experts, we can quickly and cost effectively help you solve your most challenging problems. As industry experts, we know the telemarketing and call center regulations and how they apply to y…

Consulting & Outsourced Telemarketing QA

As call center experts, we can quickly and cost effectively help you solve your most challenging problems. As industry experts, we know the telemarketing and call center regulations and how they apply to your business.

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Call Center Solutions for Your Business.

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email@example.com
(555) 555-5555

123 Demo Street
Kenya, Nairobi