Deliver instant, accurate, and friendly responses around the clock.
Our live chat and virtual assistant teams engage website visitors, qualify leads, and resolve inquiries in real time, ensuring no opportunity goes unanswered.

Key Features:
• 24/7 multilingual availability
• AI-powered chat routing and response suggestions
• Integration with CRM and ticketing systems
• Real-time reporting and performance dashboards

Turn abandoned carts and inactive buyers into loyal customers.
Includes:

• Order confirmation calls

• Abandoned cart recovery messages

• Delivery & feedback follow-ups

• Subscription renewals and win-back campaigns

We manage parts or all of your recruitment process — ideal for UK, US, and international recruiters.
Includes:

• CV screening & candidate shortlisting

• Interview scheduling & reference checks

• Candidate communication & feedback tracking

• Integration with Zoho Recruit, Jobtrain, and other ATS systems

We turn your customer data into insights that drive retention and growth.
Includes:

• NPS, CSAT, and feedback surveys

• Call recording & sentiment analysis

• Performance dashboards & daily reports

Deliver excellent customer support via phone, email, WhatsApp, and social media -  all handled by trained agents using our intelligent contact center systems.
Includes:

• 24/7 Global Coverage Inbound & outbound call handling

• Ticket & CRM integration & Management

• Multilingual Support (English,Spanish, French, Swahili)

• Complaint resolution & escalation management

• Customer feedback and survey tracking

• Call Center Setup & Management

• Agent Training & Quality Assurance

We help you fill seats, boost registrations, and engage participants before, during, and after your event.
Includes:

• Prospect calls, SMS, and WhatsApp invitations

• Sponsor and exhibitor outreach

• Attendee follow-up & post-event surveys

• Integration & management with event platforms

Convert traffic into tangible opportunities.
Sauti’s lead generation team captures, screens, and nurtures leads through automated conversations and personalized follow-ups, ensuring your sales team focuses on qualified prospects only.

Deliverables:
• Custom chat funnels for your website and social channels
• CRM-integrated lead capture forms
• Automated follow-ups and re-engagement workflows
• Performance tracking and conversion reports

Dedicated assistants to handle your administrative, CRM, and customer management tasks — so you can focus on growth.
Includes:

• Data entry & reporting

• Scheduling & inbox management

• Document preparation

• Research & CRM updates